Frequently Asked Questions
Everything you need to know about professional-grade paving solutions.
What is polymeric sand and how does it work?
Polymeric sand is a unique mixture of fine sand and chemical binders that, when exposed to water, creates a strong, flexible bond between pavers. It prevents weed growth, resists erosion, and keeps pests from tunneling through your patio or walkway joints.
How long does it take for the sand to cure after installation?
Most polymeric sands require at least 24 to 48 hours of dry weather to cure properly. It is essential to check the weather forecast before application to ensure no rain occurs during this critical hardening phase.
What are your shipping rates and delivery times?
We offer standard ground shipping across the continental US. Most orders are processed within 1-2 business days, with delivery typically taking 3-7 business days depending on your location and the weight of the pallet.
Can I return unused bags of sand?
Yes, we accept returns on unopened, undamaged bags within 30 days of purchase. Please note that because sand is a heavy commodity, return shipping costs are the responsibility of the customer unless the product arrived damaged.
Do you offer bulk discounts for professional contractors?
Absolutely. We provide tiered pricing for large-scale landscaping projects and professional contractors. Please contact our sales team directly for a custom quote on bulk pallet orders.
Is this sand safe for use around swimming pools?
Yes, our polymeric sand is specifically formulated to withstand the moisture and splashing associated with pool decks. Once fully cured, it provides a durable, slip-resistant joint that won't wash away.